Get In Touch
We'd love to hear from you. Reach out with questions, feedback, or just to say hello!
Contact Information
Choose your preferred method to reach out to us
Send us a message and we'll respond within 24 hours
info@clionadhcollection.comFor general inquiries
Visit Us
Stop by our studio and showroom
135 Macbeath Ave
Moncton, NB E1C 6Z8
Canada
By appointment only
Send Us a Message
Have a question about our products or need assistance with an order? Fill out the form below and our team will get back to you as soon as possible.
Business Hours
- Monday - Friday 9:00 AM - 5:00 PM
- Saturday 10:00 AM - 4:00 PM
- Sunday Closed
Response Time
We strive to respond to all inquiries within 24 hours during business days. For order-related issues, we typically respond even faster.
Frequently Asked Questions
Quick answers to common questions we receive
How long does shipping take?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns within 30 days of purchase for unused products in original packaging. Due to hygiene reasons, we cannot accept returns on opened makeup products.
Are your products cruelty-free?
Yes! All Clionadh Cosmetics products are 100% cruelty-free and vegan. We never test on animals and all our ingredients are plant-based or synthetic.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates are calculated at checkout based on your location and order weight.
How should I store my products?
For best results, store your cosmetics in a cool, dry place away from direct sunlight. This helps preserve the integrity of the pigments and extends product life.
Can I create a custom palette?
Yes! We offer custom palette options for our eyeshadows. Contact us with your requirements and we'll help you create the perfect personalized palette.
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