Privacy Policy
Last Updated: September 1, 2025
At Clionadh Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: Information by which you may be personally identified, such as name, postal address, email address, telephone number, payment information, and any other identifier by which you may be contacted online or offline.
- Non-Personal Information: Information about your internet connection, the equipment you use to access our website, and usage details.
- Order Information: Details about the products you purchase, including order history, preferences, and feedback.
2. How We Collect Information
We collect information:
- Directly from you: When you provide it to us by placing an order, creating an account, subscribing to our newsletter, or contacting us.
- Automatically as you navigate the site: Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
- From third parties: For example, from our business partners, payment processors, and analytics providers.
3. How We Use Your Information
We use information that we collect about you or that you provide to us:
- To present our website and its contents to you
- To provide you with information, products, or services that you request from us
- To process your orders and manage your account
- To notify you about changes to our website or any products or services we offer
- To allow you to participate in interactive features on our website
- For marketing and promotional purposes, with your consent where required by law
- To improve our website, products, and customer service
- To protect against fraudulent transactions and monitor against theft
4. Legal Basis for Processing Personal Information
We will only process your personal information when we have a lawful basis to do so. The lawful bases we rely on include:
- Consent: Where you have given us clear consent to process your personal information for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you
- Legal obligation: Where processing is necessary to comply with the law
- Legitimate interests: Where processing is necessary for our legitimate interests and does not override your rights and freedoms
5. Disclosure of Your Information
We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, or if we believe disclosure is necessary to protect the rights, property, or safety of Clionadh Cosmetics, our customers, or others.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request copies of your personal information
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Erasure: The right to request that we erase your personal information, under certain conditions
- Restrict processing: The right to request that we restrict the processing of your personal information, under certain conditions
- Object to processing: The right to object to our processing of your personal information, under certain conditions
- Data portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@clionadhcollection.com.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. We use both session and persistent cookies for the purposes set out below:
- Essential cookies: Required for the operation of our website
- Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
- Functionality cookies: Enable us to personalize content and remember your preferences
- Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow
9. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.
10. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
11. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Clionadh Cosmetics
135 Macbeath Ave, Moncton, NB E1C 6Z8, Canada
Phone: +15068575111
Email: info@clionadhcollection.com